Frequently Asked Questions

Do you provide installation and training?

Yes, we provide comprehensive installation and training as part of our complete service package. Our technical specialists work directly with you and your key team members to ensure optimal system setup and user proficiency. We believe hands-on installation and training are essential to maximizing your investment and achieving the best results

WHAT TECHNICAL SUPPORT IS PROVIDED?

We offer comprehensive technical support both in-house and externally. We provide on-site support throughout the UK & Ireland, bringing hands-on system experience and full training from our  Automotive refinish experts Additionally, we maintain an external colourist service for colour matching support with 24-hour response times

HOW ACCURATE IS THE COLOUR MATCHING?

After extensive field testing, we've achieved exceptionally high colour matching accuracy. Our Automotive refinish experts provide first-line technical support for any matching challenges, backed by our dedicated colourist service with 24-hour response times for complex cases

How many tinters are there?

97 toners with the capability of matching up to 155,000 international colour formulas.

Are the colour chips printed or sprayed?

The colour chips are sprayed with the actual product, which allows for the most accurate colour matching

What warranty is provided?

This is backed by a lifetime warranty

STILL HAVE A 
QUESTION?

If you still have questions about the ProXL Generation20 ColourSync system, our team will be more than happy to discuss.